Faq
1. What is your return policy?
We do not accept returns for any purchases. However, if you receive a defective or damaged item, please contact us within 7 days of delivery with photos or videos for an exchange.
2. How long does shipping take?
Orders are processed within 1-3 business days. Shipping times vary based on the chosen method and destination, with estimated delivery provided at checkout.
3. Do you offer international shipping?
Yes, we ship to USA. Please note that international orders may be subject to customs duties and taxes.
4. How can I track my order?
Once your order has shipped, you will receive a confirmation email with tracking information. You can use this to monitor your shipment’s progress.
5. What payment methods do you accept?
We accept various payment methods, including major credit cards, PayPal, and [any other payment options].
6. Are your products sustainable?
We are committed to sustainability and use eco-friendly materials and ethical practices in our production process.
7. Can I change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible. We can make changes before the order is processed.
8. How do I contact customer service?
You can reach our customer service team at sales@chicagogranddeals.comWe’re here to help!
If you have any other questions, feel free to reach out to us!