Shipping Policy
Thank you for shopping with us! Below is our shipping policy outlining the details of how we handle shipping for your orders.
1. Order Processing Time
- Orders are processed within 2-5 business days after payment confirmation. Once your order has been processed, you will receive a confirmation email with tracking information.
- Orders placed on weekends or holidays will be processed the next business day.
2. Shipping Methods
- We offer various shipping options, including standard, expedited, and overnight shipping.
- Available shipping methods will be displayed at checkout.
3. Shipping Costs
- Shipping costs are calculated based on the selected shipping method, order weight, and destination.
- Free shipping may be available for orders over a certain amount 50 upward. Please check our website for details.
4. Delivery Times
- Delivery times vary based on the shipping method selected and the destination. Estimated delivery times will be provided at checkout.
- Our products are sourced from various suppliers to ensure you get the best deals. Due to this, shipping times may vary, but most orders are delivered within 15 to 30 business days.
- Please note that during peak seasons, holidays, or due to unforeseen delays (such as customs or weather conditions), shipping times may extend slightly.
5. International Shipping
- We currently ship to USA.
- We do not offer international shipping at this time.
6. Order Tracking
- Once your order ships, you will receive an email with tracking details. It may take 5-7 business days for tracking information to become available, depending on the carrier.
7. Shipping Restrictions
- We do not ship to P.O. Boxes or APO/FPO addresses.
- Certain items may have shipping restrictions due to size or weight.
- Please ensure that your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer.
8. Lost or Damaged Packages
- If your package is lost or damaged during transit, please contact us within 3 days of the expected delivery date. We will assist you in resolving the issue.
- While we strive to ensure timely deliveries, shipping delays can occasionally occur due to factors beyond our control (e.g., carrier delays, customs processing, weather conditions). If your package hasn't arrived within 30 business days, please contact us at sales@chicagogranddeals.com and we’ll assist you in tracking or resolving the issue.
9. Contact Us
- If you have any questions or concerns about your order or our shipping policy, please reach out to our customer service team at sales@chicagogranddeals.com.